FAQ

Costs scale with what you're building. Small pieces like bedside tables, coffee tables, and small bookshelves sit at the lower end. Standard items like queen beds, desks, four-drawer tallboys, and dining tables are mid-band. Larger jobs like full PAX wardrobe runs, gas-lift bed bases, KALLAX walls, kitset sheds, trampolines, and pergolas sit at the top because they take longer and may need two builders. Rather than "starting from $X" gymnastics, we send fixed quotes based on the specific item you're building. Send a product link and we'll send a price that holds. Multi-piece jobs (a bed plus a dresser, a desk plus a chair, a full nursery) are quoted as a bundle, which is cheaper than booking each piece separately.

If it arrived flat in a box or on a pallet, we probably build it. Indoor furniture: bed frames, wardrobes (including IKEA PAX), dining tables, desks (fixed and sit-stand), drawers and tallboys, bookshelves and shelving systems, sofas and sectionals, office chairs, dressers, cots, changing tables, and many other items sold flat by New Zealand retailers. Outdoor: trampolines (including Springfree), kitset sheds, pergolas, BBQs (gas and charcoal), playsets and swing sets, cubby houses, outdoor dining and lounge sets, hanging chairs, and cantilever umbrellas. The full list lives on our services pages. If you're not sure whether your piece is in scope, send a link.

Wand isn't a handyman service. We don't do repairs, painting, lawn care, electrical work, plumbing, or general odd jobs. We don't build the foundations that other things sit on: no concrete pads or post footings for pergolas, no soft-fall surfacing under playsets, no outdoor kitchen surrounds for built-in BBQs. We don't plumb permanent gas lines (that needs a registered gas fitter), and we don't handle council consents or permits. If you need any of those, you'll need a separate trade. We may be able to point you in the right direction. The list of what we don't do is how we get good at what we do.

Yes. We assemble the full IKEA range, including PAX wardrobes (with sliding doors, hinged doors, mirrored doors, and KOMPLEMENT internal fit-outs), MALM dressers and beds, BILLY bookcases (and OXBERG door extensions), KALLAX cube shelving in every configuration, BEKANT and TROTTEN desks, HEMNES, BRIMNES, NORDLI, and the SUNDVIK and GULLIVER cot ranges. We work from the IKEA manual page by page and torque every fitting to spec. If you've used the IKEA planner to design something modular, send the planner file with your booking and we'll scope it accurately.

Same-week bookings are available where the schedule allows. Book midweek and we'll usually try to have you built by the weekend. Larger jobs (full PAX wardrobes, sit-stand desks, trampolines, sheds, pergolas, multi-piece nursery setups) may need a couple of days' lead time because they can require two builders. Smaller jobs (a bedside table, a coffee table, a bookshelf) can sometimes be slotted in same-day depending on the schedule that week. If you need it urgently, say so when you request a quote and we'll tell you what's actually possible. We don't claim same-day unless we can deliver it.

Send us a product link for what you're building. That's enough for us to scope the job. We'll come back with a fixed price and a booking time we can commit to. No call-outs to measure up, no in-home estimates, no salesperson at your door. If you've got multiple pieces, send links for all of them and we'll quote the lot as a bundle.

Fixed. The price we send before the booking is the price you pay. No on-the-day surprises, no time-and-materials creep, no "well actually" conversations at the front door. The only time a quote changes is if you add to the job (an extra piece, an additional service like wall-anchoring or disassembly) and we'll quote the addition separately before doing it.

All of Auckland. North Shore (Devonport, Takapuna, Browns Bay, Albany), Central (CBD, Ponsonby, Grey Lynn, Mt Eden, Remuera, Newmarket), East (Mission Bay, St Heliers, Howick, Pakuranga, Bucklands Beach), West (New Lynn, Henderson, Te Atatu, Massey, Kumeu), South (Manukau, Otahuhu, Mangere, Papakura, Pukekohe), the Hibiscus Coast (Orewa, Whangaparaoa, Silverdale), and the rural fringes (Helensville, Waiuku, Clevedon, Waiheke by arrangement). Out-of-city jobs are quoted with a small travel allowance. If you're outside our usual range, ask anyway.

Yes, on request or where the job calls for it. Tall pieces (wardrobes, tallboys, bookcases, dressers with attached mirrors) should be anchored to the wall, especially in homes with kids. We check the wall behind the planned location for timber studs, hollow plaster, or masonry, then bring fixings that match. Anchor brackets distribute load across the frame rather than pulling on a single panel. If the wall at the planned location isn't right for anchoring, we'll tell you and suggest alternatives before drilling anything.

Yes. Cardboard, polystyrene, plastic wrap, manuals, the bag of spare dowels and screws included in your booking leaves with us. The room is swept and ready by the time we go. For outdoor jobs (sheds, trampolines, pergolas) the pallets and pallet wrap can leave too. If you'd like an old piece of furniture removed at the same time, mention it when you book and we can sometimes coordinate it as a same-visit add-on.

Yes. Disassembly and reassembly is a frequent need for people moving house in Auckland. Moving house often means flatpack going through doorways it was never designed to come back through, and disassembling pieces properly is the difference between rebuilding cleanly at the new address and replacing them. We disassemble in reverse order, label and bag every fitting separately, and protect the panels for transit. At the new address, we rebuild from the same fittings and re-anchor where needed. Disassembly-only is also available if a different mover is handling the transit. Reassembly-only is available if you've moved yourself and just need the rebuild.

We pause, document what's wrong, and help you raise a parts request with the retailer. We'll finish whatever we safely can with what's available, then come back at no charge to complete the job once the replacement arrives. Damaged-on-arrival pieces (chipped panels, bent metal frames, cracked glass or marble, stripped pre-drilled holes) are documented for your retailer claim before we go any further. For safety-critical builds (cots, bunk beds, playsets) we won't leave a structurally incomplete piece in service. It stays unfinished until the replacement is in hand.

Depends on what you're building. Quick guide: Small pieces (bedside tables, coffee tables, small bookcases, kids' desks): 20 to 60 minutes. Mid-band items (standard beds, four-drawer tallboys, dining tables, fixed-height desks, single BILLY runs): 1 to 2.5 hours. Larger pieces (PAX wardrobes, sit-stand desks, gas-lift beds, KALLAX 4x4, BBQs with rotisseries, standard trampolines): 2 to 4 hours, sometimes with two builders. Full-day or multi-day jobs (multi-frame PAX runs, large trampolines, kitset sheds, pergolas, multi-piece nursery setups, full home offices, modular outdoor sectionals): half a day to a full day, sometimes more. We give you a time estimate with the fixed quote so you can plan around it.

Yes. Outdoor flatpack and kitset assembly is a major summer need. Trampolines (including Springfree, Vuly, Plum, Jumpflex), kitset sheds (Spanbilt, Duratuf, Stratco, Kiwispan, Absco, Keter), pergolas (Stratco, Goldline, Aspect, Eclipse), BBQs (Weber, Beefeater, Masport, Napoleon, gas and charcoal), playsets and swing sets, cubby houses, outdoor dining sets, lounge sets, sectionals, hanging chairs, cantilever umbrellas, and hammocks. What we don't do outdoors: site leveling, concrete pads, post-hole digging, soft-fall surfacing, or any permanent gas line work. Each outdoor service page has the full scope.

We need access at the start, so we can get in and out with the materials, but we don't need supervision through the build itself. You can head out, work from another room, or get on with your day while we build. We'll let you know when we're done so you can check the finished piece before we leave. If you'd rather leave a key (in a lockbox, with a neighbour, with building management) and not be home at all, that works too. Tell us when you book.

Both. You can book once the item is in your house, in your garage, or even still in transit (just make sure it's arrived by the booking date). For nursery setups, booking two to six weeks ahead of the due date gives you time to have the room ready well in advance. For wedding gifts, renovations, or moves with a fixed date, booking ahead also gives you a better chance of getting your preferred weekday and time. Lead times can stretch out around major retailer sale events when assembly demand spikes, so booking ahead is the safe play if your date is firm.

Yes. If anything isn't right with the build, tell us and we'll come back and fix it. Aftercare isn't an upsell. We don't time-limit it within any reasonable window. If a drawer starts binding three months in, a wardrobe door drops out of alignment, or a wall-anchor needs re-checking after a wall paint, get in touch and we'll sort it. What's not covered: manufacturer defects (raise those with the retailer), wear-and-tear, modifications you've made yourself after we left, or damage from misuse (kids climbing furniture not designed to take their weight, for example).